With over 5,000,000 products available, our knowledgeable, courteous Customer Care Specialists are here to help you every step of the way. Whether you need help reading your prescription, ordering a product, or just have a suggestion - we are here for you.
Best Price Guarantee We are committed to our promise to deliver your brand with no hassle - and we back that up with our Best Price Guarantee.
1. How to Order (more)
Select your Brand & you will be taken to a new screen where you enter your prescription information. Have your prescription information ready. If you need help reading your prescription, see How to Read your Rx
2. Insurance Information (more)
If you have vision insurance and are eligible for an Out-Of-Network contact lens benefit, you can submit your itemized receipt from 1800AnyLens to your insurance company for reimbursement. Reimbursements are typically based on eligibility and coverage limits of your vision insurance plan.
3. Returns (more)
We want you to be satisfied. If you need to return your order for any reason, just make sure it's within 60 days of purchase. All we ask is that the items are not used or expired and in the original packaging and same condition you received it.
Before returning items, please contact customer care by via our web form, via email at firstname.lastname@example.org or phone at
Customer Care will issue a Return Merchandise Authorization (RMA) number along with an address label via email or mail.
4. Best Price Guarantee (more)
Seeing is Believing - courteous, caring customer care and Great Prices! Customer Satisfaction is our number one goal. If you find a lower price online, let us know. We will be happy to match it!
Simply follow the instructions below:
a). Contact Customer Care at 1-800-Any-Lens
(1-800-269-5367) and have the following
b). The advertised price
c). The website where the lower price is advertised.
(If you have already ordered, send us the above information along with your Order Number to email@example.com.
Customer Care will verify the lower price. If it meets our terms and conditions listed below, we will issue a credit of the difference between our price and the competitor's. Please allow 3-4 weeks for a credit to be applied to the debit/credit card that you used to purchase your contact lenses.