1. Order Cancellations (more)
We all change our minds from time to time... We want you to be 100% satisfied with your purchase.
Whether you want a refund, store credit, or an alternative product we will process your cancellation request immediately and without any hidden fees.
A few things to keep in mind:
Non-Returnable products cannot be cancelled or modified once manufacturing has begun, they include:
•Items Marked "Non-Returnable"
•Custom Wheels & Tires Packages
•Items that have already shipped
Cancellations in 2 Easy Steps:
•Submit a Request
•Receive your Credit
more details available here
2. Warranty Claim (more)
We will handle all manufacturer warranty claims on your behalf. Specific warranty information can be found in the "details" section of each product page. Pictures of the flaw or defect may be necessary to complete your claim. Shipping warrantied products back is simple with a prepaid CARiD shipping label. more details on
3. Damaged or Defective Item(s) (more)
In the rare event that your product is delivered damaged/defective, please let us know so we can process a replacement immediately at no additional cost. Please do not attempt to install a damaged part and settle for less than what you paid for.
Products must be in the original packaging for possible courier pickup/inspection (please do not assemble, install, or modify the product in any way).
There are additional requirements for products that ship freight. For more information, visit our website.
4. Reaching Customer Support (more)
Toll Free: 1 (800) 505-3274
International: 1 (609)642-4700