Featuring waterproof leather uppers with seam-sealed construction, and rugged lug outsoles for long-lasting durability.
The Darla Ankle Boot rocks a fashionably short silhouette with wraparound strap details, and trendy block heel for a stylish lift.
1. Order Status/Track Order (more)
Once you submit your order online or over the phone, we will issue you an order number. When your order is shipped, we will email you a confirmation with your tracking number and carrier information.
Use your order number and zip code to use our online order tracking here: Track Order.
If you order has shipped, click on the Tracking Number to sign up for text updates about your delivery!
2. Canceling or Changing an Order (more)
Once an order has been submitted, we begin processing it immediately. Changes or cancellations to any order submitted on Journeys.com are not possible once it has been submitted.
Since we are unable to make any changes or cancellations once an order has been submitted, please wait to receive the merchandise, and then follow the return or exchange instructions on the reverse side of your invoice. We will issue a credit to your account in the original form of payment, minus any applicable shipping charges. Shipping is free on all exchanges.
You may also take your order (excluding web only merchandise) into your local Journeys store for a refund or an exchange. Use the return invoice that came with the order. Make sure to fill out the return invoice with the item you wish to receive in exchange.
3. Return/Exchange Policy (more)
Journeys now gives you 365 days to decide! That's right!
We allow all merchandise in new condition, with original packaging and original receipt, to be returned for a full refund or exchange within 365 days of purchase. Shipping charges are also excluded.
4. Reaching Customer Support (more)
Online Contact Form
: Click Here
: 1 (888) 324-6356
Business Hours: 7am - midnight cst
7 Days a week